The greatest inhibitor to corporate or organizational mission fulfillment (and survival) is a lack of trust in the organization’s leaders. The lack of trust by corporate stakeholders can be a treacherous river over which leaders must take their companies from where they are to where they need to be. And we don’t need a pandemic to make those waters treacherous. Unfortunately, opportunities for distrust to develop are present daily.
For example, from employee behavior issues, to the equitable (or inequitable) delivery of quality product, to the attitude by which the front office receives clients. These and many more examples are opportunities for trust to be either built or diminished. And every one of these areas of operations and how they’re delivered can be traced back to the quality of leadership. …more